Privacy Policy

Effective Date

5 June 2026

Last Updated

5 June 2026

Gathrly is an event management agency operating three premier venues in New York City: Lofte23, Velvet Hour, and Billionaire Room. We provide venues for events ranging from intimate gatherings to large celebrations, along with comprehensive catering and bar services. This Privacy Policy explains how we collect, use, disclose, and protect information when you submit an inquiry form or use our services.

By using Gathrly, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Gathrly collects information to provide, improve, and protect our venue booking and event management services across our three New York City venues.

Account & Inquiry Information

We collect information when you submit an inquiry form or create an account:

  • Name (first and last)
  • Email address
  • Phone number
  • Event type (wedding, birthday, meeting, conference, etc.)
  • Preferred venue (Lofte23, Velvet Hour, or Billionaire Room)
  • Expected guest count
  • Preferred event date and time
  • Catering and bar service preferences
  • Special requests or additional information

Event & Booking Data

When you use Gathrly to book a venue, we may collect information about:

  • Inquiry submissions and communication history
  • Venue preferences and booking status
  • Event requirements (layout, setup, AV needs)
  • Catering and bar service selections
  • Contract and payment-related information (if applicable)
  • Event timeline and coordination details

Our Venues

Gathrly operates three distinct venues in New York City:

  • Lofte23 - Modern loft space for intimate gatherings
  • Velvet Hour - Elegant atmosphere for sophisticated events
  • Billionaire Room - Luxury space for high-end celebrations

Each venue offers catering and bar services tailored to your event type.

Google Sign-In

If you choose to sign in using your Google account, we may receive basic profile information provided by Google, such as:

  • Your name
  • Email address
  • Profile picture, if available

This information is used to authenticate your account, pre-fill inquiry forms, and streamline the venue booking process.

Gathrly does not access your Gmail, Google Drive, Google Calendar, Contacts, or other Google account data unless explicitly requested and authorized by you.

How We Use Your Information

We use the information we collect to provide, maintain, secure, and improve Gathrly's venue booking and event management services. Our purposes include:

PurposeExampleLegal Basis
Inquiry ManagementProcess and respond to venue booking inquiriesContractual necessity
Venue BookingCoordinate venue selection, catering, and bar servicesContractual necessity
Event PlanningAssist with event details for weddings, birthdays, meetings, etc.Legitimate interest
CommunicationSend booking confirmations and event updatesContractual necessity
Service ImprovementImprove our venues, catering, and customer experienceLegitimate interest
SecurityProtect against misuse, fraud, and unauthorized accessLegitimate interest
Customer SupportRespond to questions, changes, and support requestsLegitimate interest

We do not sell your personal information to third parties.

Information Sharing and Disclosure

We only share your information in limited circumstances:

With Your Consent

We may share your information when you give us permission, such as when you submit an inquiry form for venue booking, catering, or bar services.

Service Providers

We may share information with trusted third-party vendors who perform services on our behalf:

  • Cloud hosting, data storage, and infrastructure services
  • Email, notification, or communication services
  • Payment processing services (for deposits or final payments)
  • Analytics or performance improvement services
  • Catering and bar service partners (as needed for event coordination)

Service providers are expected to protect information and use it only for the services they provide to Gathrly.

Legal Requirements

We may disclose your information if required by law, such as:

  • Compliance with valid legal process or court orders
  • Protection of our legal rights or prevention of fraud
  • Enforcement of our Terms and Conditions
  • Response to emergencies or threats to safety

Business Transfers

If Gathrly is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify users where required by law.

What We Never Share:

  • We do not sell your personal information
  • We do not share your contact details for unrelated advertising
  • We do not access unrelated Google account data through Google Sign-In

Data Security

We use reasonable technical, administrative, and organizational measures to help protect your information.

Encryption

We use industry-standard security measures to help protect information transmitted through our platform.

Secure Storage

User information is stored using secure cloud infrastructure provided by trusted service providers.

Access Control

Access to user information is limited to authorized personnel who require access to perform their duties.

Security Practices

We regularly review and improve our security practices to help safeguard personal information.

Important Note:

While we take steps to protect your information, no online platform can guarantee absolute security. If a data security incident occurs, we will take appropriate action as required by applicable law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you

Right to Correction

Correct inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information

Right to Restrict Processing

Ask us to limit how we use your information

Right to Data Portability

Request your data in a portable format, where applicable

Right to Object

Object to certain types of processing

Right to Withdraw Consent

Withdraw consent where processing is based on consent

Right to Lodge a Complaint

Contact a data protection authority if you are unsatisfied

How to Exercise Your Rights

Contact us at:

We may need to verify your identity before processing your request. We aim to respond within a reasonable time period.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on Gathrly.

Types of Cookies We May Use

  • Essential Cookies:Required for platform functionality, authentication, and security
  • Preference Cookies:Remember your settings and preferences
  • Performance Cookies:Help us understand platform usage and improve the user experience

We currently do not use cookies for targeted advertising. If this changes in the future, this Privacy Policy will be updated accordingly.

You can manage cookies through your browser settings. Disabling essential cookies may affect platform functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Data TypeRetention Approach
Inquiry informationRetained as needed to process bookings and provide services
Booking and event dataRetained for as long as necessary for event coordination and legal compliance
Support inquiriesRetained for a reasonable period to manage support and service quality
Usage and performance dataMay be retained in aggregated or anonymized form to improve the platform

When you request deletion of your information, we will take reasonable steps to delete or anonymize your personal information, unless retention is required for legal, security, or operational reasons related to past bookings.

International Data Transfers

Your information may be processed and stored using secure cloud infrastructure operated by trusted service providers. Data may be stored in different regions depending on the infrastructure used.

Since our venues are located in New York City, any event planning and coordination will primarily involve data processing within the United States.

  • We take reasonable steps to ensure appropriate safeguards are used
  • We work with trusted service providers that are expected to protect user information
  • We will update this Privacy Policy if our data transfer practices materially change

Children's Privacy

Gathrly is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will update the Last Updated date on this page
  • We may notify users of material changes where appropriate
  • Your continued use of Gathrly after changes take effect means you accept the updated policy

We encourage you to review this Privacy Policy regularly.

Contact Us

Gathrly Privacy Team

We're committed to protecting your privacy.

New York City, NY

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